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- Customer booking management
Customer booking management
Guides relating to customer bookings
What are the rules around cancellations?
How do I cancel a booking that hasn't been paid for?
Can the customer make out of hours bookings?
The customer is entitled to a discount, how I can I apply it to their booking?
How do I make a booking on behalf of the customer?
How do I store internal notes against a particular booking?
How do I view the bookings in my building for the day/week ahead?
How do I view the info we have for a particular customer?
Can I cancel a booking and issue a refund?
What information is stored against bookings and how do I see it?