How do I make a booking on behalf of the customer?

1. Log in to the admin panel

2. Click the to the left of the screen and select ‘Create booking’

3. Search for the customer 

4. Select the resource the customer wants to book and add the booking information

5. Ensure that the ‘Invoice this booking when it is saved’ is selected BEFORE you save the booking, i.e:

6. Select ‘Save changes’ this will add the invoice to the customer's account

7. The customer will log in to their account and go to their dashboard, open their ‘Unpaid Invoices’ and follow the online instructions to pay

Note 1: When the customer has paid their invoice the booking status in the admin panel will change from red (unpaid) to green (paid).

More information about the different status can be found here https://help.nexudus.com/docs/understanding-the-difference-between-charged-and-invoiced-bookings

Note 2: If the customer has been connected to a team, the 25% member discount will be automatically applied to the booking charge.If they are not, consider allocating them to the team or manually add the discount through the ‘Discount Code’ field on the booking