What information is stored against bookings and how do I see it?

Select a booking on the calendar (or list) view. This will bring up the full booking profile. Key booking information includes:

• Resource booked and the customer who booked it

• Price of the booking

• Notes that customer has submitted against the booking (see ‘Customer Notes’)

• Notes that colleagues have stored against the booking (see ‘Notes’ tab)

• The associated invoice and its status:

  • Charged - Booking created and price locked but not yet invoiced

  • Unpaid - Invoice created and awaiting customer payment

  • Paid - Invoice created and paid

  • Refunded - Invoice was paid and then refunded

  • Cancelled - Invoice was issued and cancelled